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Elements and Performance Criteria

1. Identify non-compliance with legislation
   • Identify non-compliance through complaint or other means, and record
   • Notify senior staff of non-compliance
2. Investigate non-compliance
   • Determine land ownership or identity of stakeholder and confirm responsibilities of all parties
   • Obtain further information on possible non-compliance with legislation
   • Contact stakeholder to notify them of breach and provide advice on how to fulfil requirements for compliance
   • Provide stakeholder with estimates for pest control work
   • Adhere to policies of right of entry when communicating with stakeholders
   • Maintain accurate records
3. Act on non-compliance issues
   • Issue relevant notices
   • Collect evidence and report findings
   • Provide advice to the stakeholder that is consistent with legislative requirements
   • Provide support to stakeholders in the implementation of programs

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must be observed meeting with a stakeholder. All work must be carried out in accordance with relevant Federal, State or Territory legislation regarding pest management activities and the destruction and movement of declared pests.

The candidate must provide evidence that they can:

identify a non-compliance issue

provide advice to stakeholders of a non-compliance issue according to authority guidelines and in a manner and language appropriate to the situation

provide advice and support to stakeholder to manage the issue in accordance with authority guidelines

follow right of entry requirements

investigate and collect evidence of breaches

report findings of non-compliance and compliance according to legislative requirements

issue relevant notices

complete recording and reporting requirements to authority and workplace standards

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Knowledge Evidence

The candidate must demonstrate a knowledge of:

relevant Federal, State, Territory and local government legislation regarding pest management and the destruction and movement of declared species

the legislative status of particular pests and how to identify whether a pest is a declared species

the types of breaches that generally occur in the locality and the appropriate control options

conflict avoidance and resolution techniques

property owners’ rights

delegations under the relevant Acts and Certificates of Authority

control measures appropriate to the pests and environment in the area

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